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Privacy Policy

At Roco Interiors, we respect the privacy of our customers and website visitors. This policy explains how we collect, use, share, and protect personal information.

What Information We Collect

We collect your name, email address, phone number, and billing/shipping addresses when you place an order or contact us via email/phone. We also collect anonymous technical information through cookies when you browse our site.

How We Use The Information

We use your personal details to process orders, respond to queries, send marketing communications (if subscribed to), improve our services, and detect and prevent fraud. The technical information collected through cookies is used to analyze traffic patterns and website usage metrics.

Who We Share Your Information With

We do not share or sell personal details with third parties for marketing purposes. Your details may be shared with logistics partners and payment gateways to deliver orders. They are bound by strict confidentiality agreements.

How We Protect Your Data

We use encryption, firewalls, access controls, and other tools to protect your data from unauthorized access and threats. Only authorized employees can access user information based on necessity.

Your Rights Over Your Information

You have the right to opt out of marketing emails at any time. You can also request access to the personal data we hold about you or ask us to correct/delete the information by emailing mux@rocointeriors.com.

Changes To This Privacy Policy

We may occasionally amend this policy to comply with legal requirements or address changes in our data processing practices. We encourage you to periodically review this page for the latest information.

Please feel free to contact us if you have any questions about our privacy practices.

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PRODUCT DISCLAIMER

At Roco Interiors, we strive to display our products as accurately as possible on our website. However, please note:

Color Variance: Actual product colors may vary from the images shown. This variation can be due to the different capabilities of monitors or mobile displays to render colors, as well as the personal color perception of each viewer. Lighting conditions at the time the photos were taken can also influence the appearance of colors in product images.

Material Variations: For products made from natural materials, especially wood, expect slight variations in color and grain. Wood is a natural material, and its grains and colors can vary significantly from one tree to another, which adds to the uniqueness of each piece.

Roco Interiors cannot guarantee that the colors and details you see on your screen exactly replicate the true appearance of the product. While we aim to provide photos that are as close as possible to the actual products, variations are inherent and should be expected.

For any specific concerns about product colors or materials, please contact our customer service before making a purchase. We are dedicated to providing you with as much detail as possible to assist in your buying decision.